Exchange Policy

Sale & Exchange Policy

Sale Items
Items purchased during a sale or promotional period are non-refundable and non-exchangeable. Please ensure you check all details carefully before completing your purchase.

Exchange Policy

We offer exchange only on full-priced items. Unfortunately, we are unable to issue refunds for any purchases.

• Exchanges can be made within 14 days (2 weeks) of the purchase date.

• For Palestinian Thobe exchanges, please contact us within 3 days of purchasing / receiving your thobe. 

• For in-store purchases, please retain your receipt as proof of purchase.

• For online purchases, you may exchange your item by posting it back to the address below:

Key Modesty
365 Harrow Road
London
W9 3NA

Please include the following inside your parcel:

• Your order number

• A contact number

• The item and size you would like to receive in exchange